Leading Operational Excellence, a 6-week executive development program, delivers participants the most effective tools to align their operational capabilities to service their customer value propositions. This cross-functional program will foster improved perspective and decision-making through better alignment of Operations and non-Operational executives. The curriculum is designed to be high-impact for a broad range of product and service industries such as IT, Healthcare, Financial Services, Consumer Products and Industrials.


  • Align operations to your company’s business model
  • Reengineer processes to better serve your customers
  • Accurately measure operational performance
  • Reduce costs by optimizing human capital allocation and inventory
  • Create a culture of performance improvement


  • 6 week duration, 30 hours to complete requirements
  • 10 hours of on-demand, HD lectures
  • Professor interactions, office hours and group learning
  • Facilitated Intra-Company Team Meetings
  • Final Deliverable, which integrates your weekly activities
  • Optional Issue Forums available

View Program Overview

who should attend

This course is designed for leaders who will identify areas of process inefficiency in their business and develop a plan for optimization. Executives will then learn how to align their organization to drive implementation. It is beneficial for:

  • Senior leaders
  • Mid-level and team leaders
  • Project Managers
  • Directors

Program certification

After successfully finishing the Leading Operational Excellence program, participants will receive a Certificate of Completion from MIT Sloan School of Management.